Below you will find answers to our most frequently asked questions. If you do not find the answer you’re looking for here, feel free to contact us with any questions you may have.
Yes! if there’s a tour you’re interested in both Saturday and Sunday you can book 1 tour at full price, the other you can book the ” commuter rail passholder” Option. This provides you with a $10 discount since you already have a valid Commuter Rail Ticket for that weekend.
Yes, you are welcome to bring your own food or snacks. Please be mindful that our bus can accommodate 1 personal item per person (e.g. backpack, tote bag). Please no large coolers. In many of the destinations there will be food/ drink to purchase. Please refer to your specific
itinerary for more information.
massAdventures and our partners watch the weather closely in the days leading up to your tour. If there is inclement weather which impacts your tour and safety, we will notify you via email as soon as possible. If your tour gets canceled due to the weather, you will have the option to receive a full refund or reschedule it to a later date. (Pending tour availability.)
The start and end time of a trip is the time the train leaves the station. For example, if while booking your tour start time is listed as 8:07 am, this is the time your train departs North or South Station.
To ensure your tour proceeds as planned and to maintain a high-quality experience, we will arrange a rideshare service (via Uber or Lyft) to pick you up from the station and return you there after the tour, instead of chartering a full 14-passenger bus. This approach allows us to provide a personalized experience while being both environmentally friendly and financially sustainable. If this is the case, we will notify you 48 hours ahead of your tour.
If you miss your train, please reach out to us at: contact@keolismassadventures.com and notify us as soon as possible so we can assist you. It’s possible you can catch a later train; however, you will need to take a rideshare service from the station to the start of the activity. Unfortunately, no refunds will be provided in the event you miss your train and cannot make the tour.
Yes, please review our cancellation policy here.
Unfortunately, not all tours are wheelchair accessible due to the nature of the activity. Please refer to the specific itinerary you’re interested in for more information. If you require wheelchair accommodation on your tour, please notify us at the time of booking. All of our trains are wheelchair accessible and with advanced notice we can arrange for a wheelchair accessible bus.
If you have any additional accessibility questions, please do not hesitate to reach out to our team for assistance via contact@keolismassadventures.com
Yes, you may choose to stay on location longer than scheduled, however, please be mindful that you must find your own transportation back to the Commuter Rail station. We do not guarantee that rideshare services will be available.
Yes, there is reduced pricing on each tour for kids under 12, active military, and Commuter Rail pass holders. If you fall into one of these categories, please select the correct option in the drop-down when booking your ticket. There is a $10 reduction applied.
Although we LOVE dogs, and I mean love!! they are sadly not allowed on our tours regardless of if you’re taking the train or driving. Service animals are allowed
If you are interested in one of our tours but would prefer to drive than take the train you may do so. When booking there is a “driving/ No transportation needed” ticket option. Selecting this tells us that you will be driving and to send driving/ parking instructions to our vendors.
Note: Not all tours are eligible for you to drive due to parking constraints.
Yes! Refer A friend and they’ll get $5 off their first tour—plus, you’ll get $5 when they book!
Click here to refer a friend
